Understand EtroCare’s Commitment to Customer Satisfaction
This section explains EtroCare’s refund policy, detailing the conditions for refunds and the process for submitting requests to ensure clarity and confidence in our services.
When can I request a refund?
Find clear answers regarding EtroCare’s refund eligibility, processing times, and dispute resolution to assist you efficiently.
Are subscription fees refundable?
Subscription fees may be refunded if requested within 14 days of purchase and if services have not been fully utilized.
Can I get a refund on the one-time setup fee?
One-time setup fees are generally non-refundable unless a payment error occurs or service was not initiated.
How do I dispute a payment?
Contact our support team promptly with payment details to initiate a dispute review and possible refund.
What is the refund process timeline?
Refund requests are processed within 7 to 10 business days after approval by EtroCare.
Comprehensive Refund Assurance for Your Confidence
This section explains our refund policy, emphasizing prompt processing and straightforward procedures to secure your complete satisfaction and trust.
